Administrators are the people who maintain SMW Central and make sure everything always runs smoothly, for both the users and the staff team.
Some administrators can handle your name change and password reset requests. If you need to reset your password, you can contact one of these Administrators via Discord or via the email address in their profile. Please take a read of their bios before contacting them, as not every administrator facilitates these requests. If you have a query about a specific site/resource section, you're best off contacting the relevant Section Manager as they will be able to assist you better.
If you wish to bring up a concern about the staff team itself to the administrators, be that in how the site is run or a specific Staff Member's behaviour, feel free to use the Staff Feedback form.