Originally posted by YoshiB, in a previous thread
At school, I am one of the 12 students who get to act as tech support. It's fun. But it's hard at times, and the outcome is usually pretty funny. So I typed a small comedy routine and I want opinions as to whether or not it's funny.
Originally posted by YoshiB
“Technology!”, they say. “It will be EASY!”, they say. Well then why the heck do we need more than two-dozen people to fix it all the time? Tech is easy. Tech SUPPORT is the hard part. Believe me. I AM tech support. Most of the time, I’m just screwing around. But when I’m actually tech supporting, MAN it’s not easy.
Well, there was a helpdesk ticket for something involving a Chromebook freezing up. On the ticket though, the location given was the student’s HOMEROOM, not the room that they were actually in at the time. And to make matters worse, it was the teacher’s name, not the room number. I looked up the room location, and then went to go deal with the issue.
When I got to room 309, the student wasn’t there. So I asked where he was, and I was told to check room 305. I go there, and say, “I’m here for a guy with Chromebook issues?”. The teacher says, “No, not this class.” “I can’t pronounce this guy’s name, so that doesn’t help,” I say. “Also this is the second wrong room I’ve been to… so yeah”. I head back to the media center, afraid I might go to a third wrong room.
I get a lot of weird tickets, and some are pretty amusing. I used to get a lot about battery problems. At one point, I saw three or four tickets that read, “my Chromebook ran out of power before the end of the day”. I didn’t realize that they were all from different people…
...Sooooo I started to close them all, saying
“one ticket is enough.”...
”One ticket is enough!!!”...
”ONE TICKET IS ENOUGH!!!!!!!!!!”...
“AAAAAAAAAAAAAAAA”...
...I later realized that they weren’t all from the same person. Whoops. I opened all the tickets back up later.
Once in 1st period, there was a trail of ANTS coming out of a chromebook. If there is a colony of ants in a computer, something is VERY, VERY WRONG. I’d just LOVE to see that ticket. “ants are crawling out of my chromebook”. I don’t know if I would believe it or not, but I saw it with my own two eyes. Someone must’ve got some form of sugar on the keyboard… Common sense must not be too common anymore. Forget tech support, we need people support!
There was even a ticket about Trump. I kid you not. “it keeps blaring out donald trump very loud in class and I can’t get it to stop”....WOW. First, Trump is bad. Second, why advertise to teens like that? Middle school students aren’t old enough to vote! And it’s not like we’re little kids who will go home to their parents and say “Mommy, I learned about why Mr. Trump is better than Mrs. Clinton!” If that’s society today, then we need serious help.
On the bright side, we have a new motto. “From battery problems to Trump ads, we can deal with it.”
There are lots of typos in tickets. I find tickets like “there is a peace loose” and “ My mouse paid is not working”. Sometimes tickets are just sentence fragments, like “it got bad”. What got bad? Your grammar? I get word fragments too, like “scr”. What is “scr”? SCReen? SCRamble? Word SCRap? SCRew proper grammar?
The BEST TICKET, however, is an unearthly collection of letters that makes you wonder if this was typed by a 1st grader:
“i put it in my locker win i win't top lunch i came back to my locker to grt my stuff and i wint to classn i opend it and it was crack i dount know how it kricked all i had on it was my pinclepouch”
-Random Help Ticket
First, the word “went” does not have an apostrophe. “Don’t” does not need a “u”. How the heck do you krick a Chromebook?? What the crap is a “pinclepouch”???
Also, why is it in your locker in the first place?
I’m going to show this to my English teacher and see what happens. It should be interesting.
Well, this is an insight to the weird, wonderful, and poorly-spelled world of Student Tech Support. I’m alone 2nd Period so if any savvy students are here who want to join me, talk to your counselor and see what happens!
“Technology!”, they say. “It will be EASY!”, they say. Well then why the heck do we need more than two-dozen people to fix it all the time? Tech is easy. Tech SUPPORT is the hard part. Believe me. I AM tech support. Most of the time, I’m just screwing around. But when I’m actually tech supporting, MAN it’s not easy.
Well, there was a helpdesk ticket for something involving a Chromebook freezing up. On the ticket though, the location given was the student’s HOMEROOM, not the room that they were actually in at the time. And to make matters worse, it was the teacher’s name, not the room number. I looked up the room location, and then went to go deal with the issue.
When I got to room 309, the student wasn’t there. So I asked where he was, and I was told to check room 305. I go there, and say, “I’m here for a guy with Chromebook issues?”. The teacher says, “No, not this class.” “I can’t pronounce this guy’s name, so that doesn’t help,” I say. “Also this is the second wrong room I’ve been to… so yeah”. I head back to the media center, afraid I might go to a third wrong room.
I get a lot of weird tickets, and some are pretty amusing. I used to get a lot about battery problems. At one point, I saw three or four tickets that read, “my Chromebook ran out of power before the end of the day”. I didn’t realize that they were all from different people…
...Sooooo I started to close them all, saying
“one ticket is enough.”...
”One ticket is enough!!!”...
”ONE TICKET IS ENOUGH!!!!!!!!!!”...
“AAAAAAAAAAAAAAAA”...
...I later realized that they weren’t all from the same person. Whoops. I opened all the tickets back up later.
Once in 1st period, there was a trail of ANTS coming out of a chromebook. If there is a colony of ants in a computer, something is VERY, VERY WRONG. I’d just LOVE to see that ticket. “ants are crawling out of my chromebook”. I don’t know if I would believe it or not, but I saw it with my own two eyes. Someone must’ve got some form of sugar on the keyboard… Common sense must not be too common anymore. Forget tech support, we need people support!
There was even a ticket about Trump. I kid you not. “it keeps blaring out donald trump very loud in class and I can’t get it to stop”....WOW. First, Trump is bad. Second, why advertise to teens like that? Middle school students aren’t old enough to vote! And it’s not like we’re little kids who will go home to their parents and say “Mommy, I learned about why Mr. Trump is better than Mrs. Clinton!” If that’s society today, then we need serious help.
On the bright side, we have a new motto. “From battery problems to Trump ads, we can deal with it.”
There are lots of typos in tickets. I find tickets like “there is a peace loose” and “ My mouse paid is not working”. Sometimes tickets are just sentence fragments, like “it got bad”. What got bad? Your grammar? I get word fragments too, like “scr”. What is “scr”? SCReen? SCRamble? Word SCRap? SCRew proper grammar?
The BEST TICKET, however, is an unearthly collection of letters that makes you wonder if this was typed by a 1st grader:
“i put it in my locker win i win't top lunch i came back to my locker to grt my stuff and i wint to classn i opend it and it was crack i dount know how it kricked all i had on it was my pinclepouch”
-Random Help Ticket
First, the word “went” does not have an apostrophe. “Don’t” does not need a “u”. How the heck do you krick a Chromebook?? What the crap is a “pinclepouch”???
Also, why is it in your locker in the first place?
I’m going to show this to my English teacher and see what happens. It should be interesting.
Well, this is an insight to the weird, wonderful, and poorly-spelled world of Student Tech Support. I’m alone 2nd Period so if any savvy students are here who want to join me, talk to your counselor and see what happens!
not a copypasta I swear.
All of this truly happened, sorry about the table stretch.