She says that it's because there is too much malware, and it's blocking her anti-virus, anti-malware, and won't let her on the internet. She has an Windows XP, and XP Internet Security 2010.
My friend's computer is on lockdown
You could try installing a new anti-virus program via a memory stick or something like it.
If that doesn't work, the only solution is probably reinstalling the system.
If that doesn't work, the only solution is probably reinstalling the system.
Internet Security 2010 is a malware disguised as an anti-virus. That's the most likely cause. She'll have to get her computer repaired.
Thanks, thate helped her computer.